Clik here to view.
Working horizontally in a vertical world
Yesterday Simona Ioffe, Blaise Hébert and I spoke at a fireside chat at Collaborative Culture Camp on the topic of working in communities vs. working in silos. Simona kicked off the discussion with the...
View ArticleClik here to view.
CLF evolves with the Web Experience Toolkit
As much as I appreciate how much positive press the User Experience Working Group (UXWG) is getting – here and here and even here…There’s a story that hasn’t yet been told about Common Look and Feel...
View ArticleClik here to view.
Hack that sh*t
As you know, I don’t like complainers. But I do understand that not everyone knows how to fix things, or even where to start looking. Here are three projects that are under-resourced that need...
View ArticleClik here to view.
Operationalizing Innovation through our Intrapreneurs
A while back, Cornelius asked Should Intrapreneurship be Recognized within the Government? I believe it should. Anyone following the #goc or #w2p hashtags on Twitter will see a proliferation of...
View ArticleClik here to view.
New Job Nerves
Today is my first day at my new job. For the next year I will be working on developing and implementing the (forthcoming) Standard on Web Usability for the Government of Canada. I’m really excited to...
View ArticleClik here to view.
Collaborative Policy Development: A Case Study
Last week I shared what the User Experience Working Group is up to. This is a presentation I did for the Policy Entrepreneurs in May 2011 that will explain a bit about why I decided to come and work on...
View ArticleClik here to view.
What are you doing with your Community of Practice?
I had the pleasure of attending the Web Analytics Community of Practice last week. Over the past year or so they have blossomed into a group of practitioners who share ideas and work together to...
View ArticleClik here to view.
Taking the discovery-driven approach
Once in a while an article comes your way that gives you the language needed to articulate what’s going on in your own life. This quote from Requirements-Driven Development Must Die (via @zwinglix)...
View ArticleClik here to view.
Continuously improve your website by getting WET
By now you probably know that the Common Look and Feel for the Internet 2.0 Standard (CLF 2.0) is being replaced by 3 new Standards. To support this change, Web specialists inside and outside...
View ArticleClik here to view.
5 pitfalls of collaboration
Despite our best intentions, working together is hard! It’s often harder than working on your own, but the results will be better if you figure out how to take advantage of everyone’s ideas. Pitfall...
View ArticleClik here to view.
Web Experience Toolkit gaining speed; get onboard!
After years of development and communication, the Web Experience Toolkit is gaining speed! Learn about what’s going on so you too can get involved. Last week Paul and I each presented the Toolkit to...
View ArticleClik here to view.
Changing the way we work: on communities, collaboration, and crowdsourcing.
Much has been said about “Google’s 20% time”. In a nutshell, it was a program that allowed employees to spend 20% of their time on self-directed work projects with the intention of enabling employees...
View ArticleClik here to view.
Open Source Bureaucracy
It was an absolute treat to be invited to speak at DOUBLE MAJOR: a lecture series hosted by Carleton University Art Gallery (a hidden gem in Ottawa). I had a great time! The audience was very engaged...
View Article
